Shipping and Returns - Courtney Taylor

Feb 18, 2019
Client Education

Shipping Information

At Courtney Taylor, we strive to provide a seamless shopping experience for our valued customers. We offer fast and reliable shipping options to ensure that your order reaches you in a timely manner. Here's everything you need to know about our shipping policies:

  • Shipping Methods: We currently offer standard shipping and express shipping options. You can choose the method that best suits your needs during the checkout process.
  • Estimated Delivery Time: Our estimated delivery time is [insert estimated delivery time]. Please note that delivery times may vary depending on your location and any unforeseen circumstances.
  • Shipping Costs: Shipping costs are calculated based on the weight and dimensions of your order. The exact shipping cost will be displayed during the checkout process before you confirm your purchase.
  • Tracking Your Order: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
  • International Shipping: We offer international shipping to select countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

Returns and Exchanges

Your satisfaction is our top priority at Courtney Taylor. We understand that sometimes, things may not always go as planned. If you're not completely satisfied with your purchase, here's our hassle-free returns and exchanges policy:

  • Eligibility: To be eligible for a return or exchange, the item must be unused, undamaged, and in its original packaging. Please note that personalized or custom-made items are not eligible for returns or exchanges.
  • Return Period: You can initiate a return or exchange within [insert return period]. After this period, unfortunately, we cannot offer you a refund or exchange.
  • Return Process: To initiate a return or exchange, please contact our customer support team with your order details. They will guide you through the process and provide you with a return shipping label if necessary.
  • Refunds: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
  • Exchanges: If you wish to exchange your item for a different size, color, or design, please contact our customer support team. They will assist you in placing a new order and provide you with a return shipping label for the original item.

We're committed to ensuring that each and every customer has a positive shopping experience with us. If you have any further questions or concerns regarding our shipping and returns policies, please don't hesitate to contact us for assistance. Thank you for choosing Courtney Taylor for all your Arts & Entertainment - Visual Arts and Design needs!

Ashley Howell
Clear and efficient shipping process.
Oct 6, 2023